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Flipkart's Big Billion Day Sale: Win Or Fail?



Flipkart's black Friday like 'Big Billion Day' sale is nearing its closure with most deals being sold out already. In fact, it's being said that the most lucrative deals were wiped clean within the first 5 minutes after the sale began. The sale offered exorbitant discounts and certain ads even claimed products available at Re. 1.  While a lot of people walked away with what they desired, majority of people found themselves pretty much lost in the melee. Yes, if rightly termed, the sale was a melee. The mega bargain was smothered with problems like insufficient stock, repeated site crashes and never ending 404 and 502 page not found errors.

Why Wasn't Flipkart Prepared?

If you take a look at the #flopkart or even #bigbillionday, the consumers have lashed out at Flipkart for being extremely callous with such a big sale. While the sale was supposed to have a 24 hour run, 90 per cent of the products were sold out within the first 7 hours only. The most awaited deals which were widely advertised on print and television alike, cleared off within less than 5 minutes leaving the consumers high and dry! To make it even worse, some products that were advertised did not even make it to the sale. What followed this was the annoying site crash and 'page not found error' which could have been easily avoided by Flipkart. That's because Flipkart is not new to flash sales and it has crashed a number of times in the past as well. When they have had similar issues in the past, why didn't they put more into making their servers steady for the Billion Day Sale?

Amazon And Snapdeal Benefited Largely As Well

Thanks to the pathetic functioning of Flipkart, Amazon and Snapdeal raked in massive sales number without even having to advertise their respective sales. Flipkart was so much riddled with problems that buyers actually diverted to compare prices and ended up sticking to these sites. And in no time #checksnapdealtoday picked up pace on Twitter diverting a lot of traffic away from Flipkart.  Also, a lot of people found better deals on SnapDeal and Amazon and even tweeted "#bigbillionday its not too late yet @flipkart ! to save all the dignity & respect you had earned, just start giving away some real steals :)", tweeted a shopper. Moreover, while Snapdeal witnessed a sale of over a crore rupees in less than a minute, Amazon bought the bigbillionday.com domain redirecting the ones who typed this to Amazon.in.


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